Training designed for hospice volunteers. Online courses cover basic concepts and do not replace on site training. These courses enhance the volunteer experience by providing infection control, ethics and privacy, and communication techniques. Other courses suitable for enhancing the volunteer experience are posted and updated regularly.
Hospice volunteer training online consists of the core concepts reviewed in initial hospice volunteer training and required by the Medicare Conditions of Participation.
On site training will be mandatory to review specific agency policies but students may immediately begin working as an administrative volunteer after completing this course.
Further training will enable the person to become a patient volunteer and the information reviewed in this course will set a strong foundation for realizing the affect and importance involved in the volunteer services of hospice.
Hospice History and Philosophy
The history of hospice module includes time lines off historical landmarks that brought hospice to it's current status in our health care system today. The philosophy of hospice is the essence of every agency's program.
Ethics and Confidentiality
The privacy and ethical issues surrounding volunteerism are addressed. Every agency should be protected by making sure patient information is protected. The first stepis a well educated volunteer.
This course discusses all the roles involved in the care and management of the patients and their caregivers.
Communication is more than speaking, in this course we stress the art of authentic listening.
For those who may never become active volunteers, this course addresses the eligibility for hospice and is a valuable tool for anyone wishing to learn how to help others access the hospice benefit.
Grief and Bereavement
What to say when you don't know what or how to say it to someone who has suffered a loss.
Following the CDC guidelines and use of the interactive module, this course addresses the need for basic care in infection control for the safety of the volunteer and the patient.
This segment addresses living wills and the value of letting family and friends know your preferences for end of life care if unable to speak for yourself. This course is appropriate for patient care volunteers and administrative volunteers as well as the community in general.
Journal for healing, activities, and stress reduction are tools addressed for use with caregivers.
Death and Dying
The stages of dying. Describes different milestones that are general observations.
Not everyone will experience the same journey but the course defines the most common observations.
Beyond the Basics
Overview of alternative therapies utilized in hospice. Some of the therapies are music, massage, and pet therapy.